Refund policy
🌿 Svarnim Farms – Return & Refund Policy
At Svarnim Farms, we take great pride in delivering 100% pure, and cold-pressed oils with the highest quality standards. Your satisfaction is important to us, and we strive to ensure every order reaches you fresh and safe.
📦 Returns
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Due to the perishable nature of edible oils, we currently do not accept returns once the product is delivered and opened.
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However, we will happily replace your order if:
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You receive the wrong product.
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The product is damaged, leaked, or defective at the time of delivery.
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💸 Refunds
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Refunds are only processed in the following cases:
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Order canceled before dispatch.
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Product damaged during transit (photo proof required within 24 hours of delivery).
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Wrong item shipped.
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Refunds will be initiated within 5–7 business days to your original payment method.
🔄 Replacements
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If you receive a damaged or incorrect product, please contact us at support@svarnimfarms.com with your order number and clear photographs within 24 hours of delivery.
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Once verified, we will send a replacement product. You only need to pay shipping cost.
❌ Non-Returnable Items
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Opened or partially used oil bottles.
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Products not in their original packaging.
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Orders placed on discount, sale, or promotional offers (unless damaged on arrival).
📩 Contact Us
If you have any concerns about your order, reach out to us at:
✉️ support@svarnimfarms.com
📞 +91-7701950638