FAQ
About Our Oils
1. What does "cold-pressed" actually mean?
Cold pressing is a traditional method of extracting oil in which oilseeds are mechanically pressed under controlled conditions, without relying on chemical solvent extraction.
At Svarnim Farms, we use the cold-pressed method to make our oils. This helps retain the oil's characteristic natural aroma, flavour, and qualities of the oilseed — closer to the traditional way of making oil.
2. How is cold-pressed oil different from refined oil?
Cold-pressed and refined oils are produced using different processing methods.
Refined oils go through additional processing to achieve characteristics such as a lighter colour, more neutral taste, and longer shelf stability.
Cold-pressed oil undergoes a different process and retains more of the seed's natural character, aroma, flavour, and appearance.
That is why you may notice a stronger aroma, deeper colour, or more distinct taste compared with refined oils.
That's not a flaw — it's the character of the oil.
3. Is Svarnim Farms oil filtered or unfiltered?
It depends on the product.
For example, our Groundnut Oil is available unfiltered. Filtered oils are clearer in appearance, while unfiltered oils may naturally contain some fine sediment and retain more of the oilseed's natural character.
Please check the individual product page and product label for the specific filtration status of each oil.
4. Why can the colour, aroma, or appearance of my oil vary between bottles?
Cold-pressed oils can naturally show small variations in colour, aroma, flavour, and appearance from batch to batch.
This can happen because oilseeds are agricultural products, and their characteristics can vary depending on factors such as seed variety, growing conditions, season, and harvest.
These natural variations are not, by themselves, an indication of a quality issue.
If something seems genuinely unusual, contact us with the batch details printed on your bottle, and we'll look into it.
Storage & Shelf Life
5. How should I store Svarnim Farms oil?
Keep the oil in a cool, dry place away from direct sunlight and excessive heat.
Keep the cap tightly closed after use and avoid storing the bottle near a stove, oven, or other direct heat source.
Refrigeration is generally not required. Always follow the storage instructions printed on the individual product.
6. What is the shelf life of Svarnim Farms oils?
The shelf life of each product is mentioned on its packaging and product page.
The manufacturing date and best-before information are printed on every bottle or container.
For the most accurate information, always refer to the product label.
Ordering & Delivery
7. How long does delivery take?
Orders are dispatched after successful order confirmation.
Delivery times may vary depending on the destination, courier schedules, weekends, holidays, and other logistical factors.
Please refer to our Shipping Policy for complete details.
8. Do you deliver across India?
Delivery availability may depend on your PIN code.
You can enter your PIN code at checkout to check availability or contact us through WhatsApp.
9. What if my bottle arrives damaged, leaking, or incorrect?
Please contact us within 24 hours of delivery through WhatsApp or email at support@svarnimfarms.com.
Please provide:
- Order number
- Photos of the product
- Photos of the packaging
- Batch details from the bottle
- A brief description of the issue
We'll review the issue and arrange a replacement or refund, as applicable under our Return & Refund Policy.
Trust & Quality
10. Is Svarnim Farms FSSAI registered/licensed?
Yes. Svarnim Farms operates in accordance with applicable food-safety and regulatory requirements.
Our applicable FSSAI license/registration details are provided on our product packaging and relevant business documentation.
11. Where do you source your oilseeds from?
We source oilseeds from Rajasthan (Yellow & Black Mustard Seeds) and Uttar Pradesh (only Black Mustard Seeds) based on our product requirements, quality considerations, seasonal availability, and sourcing conditions.
Because oilseeds are agricultural produce, sourcing can vary by season and availability.
Our focus remains consistent:
- Select quality raw materials and maintain responsible processing standards.
12. Can I use Svarnim Farms oils for everyday cooking?
Yes. Our oils are intended for everyday cooking and food preparation according to their respective product specifications.
Yellow Mustard Oil and Black Mustard Oil offer the distinctive flavour associated with mustard oil and can be used in a variety of Indian cooking applications.
Groundnut Oil has a comparatively mild, nutty character and is a versatile option for everyday cooking.
For specific usage guidance, always refer to the individual product page and product label.
Choosing the Right Oil
13. How do I choose between Yellow Mustard Oil, Black Mustard Oil, and Groundnut Oil?
It mainly comes down to flavour, cooking style, and personal preference.
Yellow Mustard Oil — A traditional choice for Indian kitchens, with a characteristic mustard aroma and flavour.
Black Mustard Oil — A more distinctive mustard profile for those who prefer a bolder flavour.
Groundnut Oil — Milder and nutty, making it a versatile choice for everyday cooking.
Still unsure? Message us on WhatsApp and we'll help you choose.
14. Can Svarnim Farms oils be used for frying?
Yes. Our mustard and groundnut oils can be used for frying and everyday Indian cooking.
For best results, follow the cooking and storage guidance provided on the individual product label.
As with any cooking oil, we recommend avoiding repeated reuse of oil for deep frying, as repeated heating can affect the quality and flavour of the oil.
Product Authenticity & Customer Support
15. How can I identify an authentic Svarnim Farms product?
Always purchase Svarnim Farms products from our official website or authorised sellers.
When you receive a product, check the packaging for:
- Svarnim Farms branding
- Product name
- Batch/Lot number
- Manufacturing date
- Best-before information
- FSSAI details
- MRP
- Other required product declarations
If anything looks unusual or you have concerns about a product, contact us directly.
We take product authenticity and customer trust seriously.
16. Where can I find product-specific information?
Every product page provides the relevant information for that product, including:
- Product description
- Pack size
- Price
- Filtration status
- Storage instructions
- Usage information where applicable
- Available variants
The physical product label remains the primary reference for manufacturing date, batch number, best-before date, FSSAI details, and other mandatory declarations.