Privacy Policy
Effective Date: 26 August 2026
Svarnim Farms (“Svarnim Farms”, “we”, “us”, or “our”), operated by SVARNIM DISTRIBUTORS, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect information when you visit or use svarnimfarms.com (“Website”), place an order, contact us, or submit an enquiry.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our Website:
- Full name
- Mobile number
- WhatsApp number, where provided
- Email address
- Billing address
- Shipping address
- City, State and PIN code
- Order details
- Product and purchase information
- Payment/transaction information necessary to process an order
- Information provided through contact, retailer, distributor or institutional enquiry forms
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Basic Website usage information
2. How We Use Your Information
We may use collected information to:
- Process and deliver your orders
- Confirm orders and communicate order updates
- Process payments through payment service providers
- Provide customer support
- Respond to enquiries
- Process retailer, distributor and institutional enquiries
- Improve our Website, products and services
- Maintain business and transaction records
- Prevent fraud, misuse and unauthorized activity
- Comply with applicable laws and regulations
- Send service-related communications
- Send promotional communications where permitted by applicable law and appropriate consent
3. Payment Information
Online payments may be processed through third-party payment gateways.
SVARNIM DISTRIBUTORS does not intend to store complete debit-card, credit-card or other sensitive payment credentials on its own servers.
Payment information may be processed by the relevant payment gateway according to its applicable terms, security standards and privacy practices.
4. Cookies
Our Website may use cookies and similar technologies to:
- Keep the Website functioning properly
- Remember preferences
- Understand Website traffic and usage
- Improve Website performance
- Measure marketing effectiveness
You may control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. Google Analytics and Other Technologies
We may use analytics and measurement tools such as Google Analytics to understand Website traffic, visitor behaviour and marketing performance.
Third-party services may process information according to their own privacy policies and terms.
6. Sharing of Information
We may share necessary information with trusted service providers who assist us in operating our business, including:
- Payment processors
- Delivery and logistics providers
- Website hosting and maintenance providers
- Analytics providers
- Communication service providers
- Technical support providers
We do not sell your personal information to third parties for their independent marketing purposes.
We may also disclose information where required by applicable law, legal process, government authority, or where reasonably necessary to protect our legal rights, customers, Website or business.
7. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, misuse or loss.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary for purposes including:
- Order fulfilment
- Customer support
- Accounting
- Tax and financial records
- Legal and regulatory requirements
- Fraud prevention
- Legitimate business purposes
9. Your Rights
Subject to applicable law, you may contact us to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent for certain communications
- Raise a privacy-related concern
Certain information may need to be retained where required by law or for legitimate business purposes.
10. Children’s Privacy
Our Website is not intentionally directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Websites
Our Website may contain links to third-party websites or services.
SVARNIM DISTRIBUTORS is not responsible for the privacy practices, content or security of third-party websites.
Users should review the privacy policies of third-party websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on this page along with the revised effective or update date.
13. Contact Us
For privacy-related questions, requests or concerns:
SVARNIM DISTRIBUTORS
Brand: Svarnim Farms
Registered Address: Khasra No. 391-394, Village - Matiyala, Near Madhuban Bapudham, Ghaziabad, Uttar Pradesh - 201002
Email: support@svarnimfarms.com
Phone / WhatsApp: 7701950638
Website: svarnimfarms.com