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Return & Refund Policy

Return & Refund Policy

Last updated: January 2024

Eligibility

Returns accepted within 7 days of delivery for:

  • Damaged/leaking products
  • Wrong product delivered
  • Quality issues

Process

  1. Contact us via WhatsApp/email with order details and photos
  2. Our team will review and approve return
  3. Return pickup arranged
  4. Refund processed within 7-10 business days after receiving return

Non-returnable

Opened/used products (unless defective), products damaged by customer.

Refund Method

Refund to original payment method. COD orders refunded via bank transfer.