Terms & Conditions
Effective Date: 26 August 2026
Welcome to Svarnim Farms, operated by SVARNIM DISTRIBUTORS.
These Terms & Conditions govern your access to and use of svarnimfarms.com (“Website”) and purchases made through the Website.
By accessing the Website or placing an order, you agree to these Terms.
1. About Svarnim Farms
SVARNIM DISTRIBUTORS operates the consumer-facing brand Svarnim Farms.
Svarnim Farms manufactures and/or sells edible oils and other food/FMCG products.
Product availability, pack sizes, prices and other information may be changed from time to time.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, pack sizes and other information displayed on the Website are accurate.
However:
- Product images may appear slightly different from the actual packaging because of screen settings.
- Packaging and labels may change from time to time.
- Product availability may change without prior notice.
- Minor variations in packaging may occur without affecting the product itself.
3. Pricing
All prices displayed on the Website are in Indian Rupees ( ₹) unless otherwise stated.
Applicable taxes and delivery charges, where applicable, will be displayed during checkout.
SVARNIM DISTRIBUTORS reserves the right to change product prices at any time.
Price changes will generally not affect orders already successfully confirmed, except where an obvious pricing, technical or typographical error has occurred.
4. Product Availability
All orders are subject to product availability.
If an ordered product becomes unavailable after an order is placed, we may contact the customer regarding:
- An alternative product
- Revised delivery arrangements
- Cancellation
- Applicable refund
5. Orders
Placing an order through the Website constitutes a request to purchase the selected products.
An order may be accepted, rejected or cancelled for legitimate reasons, including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery limitations
- Technical errors
- Other legitimate operational or legal reasons
Order confirmation may be sent to the mobile number or email address provided by the customer.
6. Customer Information
Customers are responsible for providing accurate information, including:
- Name
- Mobile number
- Email address
- Shipping address
- City
- State
- PIN code
SVARNIM DISTRIBUTORS will not be responsible for delivery problems resulting from incorrect or incomplete information supplied by the customer.
7. Payments
Online payments may be processed through third-party payment gateways.
Customers must provide valid payment information and comply with the applicable payment gateway terms.
SVARNIM DISTRIBUTORS does not control third-party payment systems and is not responsible for temporary technical issues originating from such providers.
8. Shipping and Delivery
Orders will be delivered to serviceable locations through available logistics partners.
The standard delivery timeline is up to 7 days, subject to product availability, destination, logistics conditions and circumstances beyond our reasonable control.
Please refer to our Shipping Policy for further information.
9. Returns and Refunds
Because Svarnim Farms sells edible oils and food products, returns are subject to food-safety and hygiene requirements.
Please refer to our Return/Refund Policy for detailed conditions.
10. Order Cancellation
Customers may request cancellation subject to the order status and our Cancellation Policy.
Once an order has been dispatched, cancellation may generally not be possible.
11. Acceptable Website Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt unauthorized access
- Interfere with Website operation
- Upload malicious code
- Misuse Website content
- Attempt to compromise Website security
- Use automated methods to abuse or disrupt the Website
12. Intellectual Property
The Svarnim Farms name, logo, product photographs, text, graphics, videos, Website design, layout and original content are owned by or licensed to SVARNIM DISTRIBUTORS unless otherwise stated.
No Website content may be copied, reproduced, modified, distributed or commercially used without prior written permission.
13. Customer Reviews and Content
Customers submitting reviews, photographs, feedback or other content must ensure that such content is lawful and does not infringe the rights of others.
SVARNIM DISTRIBUTORS reserves the right to remove content that is:
- False or misleading
- Abusive
- Offensive
- Illegal
- Infringing
- Spam
- Otherwise inappropriate
14. Limitation of Liability
SVARNIM DISTRIBUTORS will take reasonable care in operating the Website and fulfilling orders.
To the extent permitted by applicable law, we will not be liable for indirect or consequential losses arising from Website interruptions, third-party delays or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
15. Force Majeure
SVARNIM DISTRIBUTORS shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Transportation disruptions
- Government actions
- Strikes
- Technical failures
- Epidemics/pandemics
- War
- Other similar events
16. Changes to Terms
We may update these Terms & Conditions from time to time.
The latest version published on the Website will apply to future use and orders, subject to applicable law.
17. Governing Law and Jurisdiction
These Terms shall be governed by the applicable laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over SVARNIM DISTRIBUTORS.
18. Contact Us
SVARNIM DISTRIBUTORS
Brand: Svarnim Farms
Registered Address: Khasra No. 391-394, Village - Matiyala, Near Madhuban Bapudham, Ghaziabad, Uttar Pradesh - 201002
Email: support@svarnimfarms.com
Phone / WhatsApp: 7701950638
Website: svarnimfarms.com